Software and Documentation I used to pass by a large computer system with the feeling that it represented the summed-up knowledge of human beings. It reassured me to think of all those programs as a kind of library in which our understanding of the world was recorded in intricate and exquisite detail. I managed to hold onto this comforting belief even in the face of 20 years in the programming business, where I learned from the beginning what a hard time we programmers have in maintaining our o.... [excerpted by twURL]